Refund & Return Policy – Bazario.tech

At Bazario.tech, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.

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1. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect
• The product is unused and in its original packaging
• The return request is made within 3 days of receiving the product

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2. Non-Returnable Items

The following items are not eligible for return or refund:

• Used or damaged products (not due to our fault)
• Products without original packaging or tags
• Clearance or final sale items

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3. Refund Process

Once we receive and inspect your returned item:

• We will notify you about the approval or rejection
• If approved, your refund will be processed within 5–7 business days
• Refunds are issued via the original payment method or mobile banking (if applicable)

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4. Exchange Policy

We offer exchanges for:

• Defective or damaged products
• Wrong items delivered

Exchange requests must be made within 3 days of delivery.

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5. Return Shipping

• If the return is due to our mistake (wrong or defective item), we will cover the return cost
• If the return is for personal reasons, the customer must bear the shipping cost

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6. Order Cancellation

• Orders can be canceled before shipment confirmation
• Once shipped, cancellation is not possible